Privacy Policy - Pickleball Coach

1. Introduction

Welcome to Pickleball Coach ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

Your Privacy Matters: We believe in transparency and your right to control your personal data. Please read this policy carefully to understand our practices regarding your information.

2. Information We Collect

2.1 Information You Provide Directly

Account Information: Name, email address, username, and password when you create an account
Profile Information: Skill level, playing preferences, goals, and other profile details
Onboarding Responses: Your answers to onboarding questions about your pickleball experience and objectives
User-Generated Content: Videos, photos, and other content you upload for analysis
Communication Data: Messages, feedback, and support requests you send to us

2.2 Automatically Collected Information

Usage Data: Information about how you interact with the app, including features used, time spent, and navigation patterns
Device Information: Device type, operating system, unique device identifiers, and mobile network information
Performance Data: App crashes, errors, and diagnostic information
Location Data: Approximate location based on IP address (if applicable)

2.3 Video and Analysis Data

Video Content: Videos you upload for shot analysis and technique evaluation
Analysis Results: AI-generated feedback, shot detection data, and performance metrics
Progress Tracking: Challenge completion data, streaks, and improvement statistics

3. How We Use Your Information

We use the collected information for the following purposes:

Purpose	Description
Service Delivery	Provide video analysis, AI feedback, and personalized coaching recommendations
Account Management	Create and manage your account, authenticate users, and maintain security
Personalization	Customize your experience based on skill level, preferences, and progress
Improvement	Analyze usage patterns to improve our AI models and app features
Communication	Send notifications, updates, and respond to your inquiries
Analytics	Track app performance, user engagement, and identify technical issues

4. Data Storage and Security

4.1 Data Storage

Your data is stored securely using Supabase, a trusted cloud database platform. We implement industry-standard security measures including:

Encrypted data transmission using SSL/TLS protocols
Secure authentication and authorization mechanisms
Regular security audits and updates
Access controls and user permission management

4.2 Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time.

Security Notice: While we implement robust security measures, no method of transmission over the internet is 100% secure. We continuously work to protect your information but cannot guarantee absolute security.

5. Data Sharing and Disclosure

5.1 We Do NOT Sell Your Data

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5.2 Limited Sharing

We may share your information only in the following circumstances:

Service Providers: Third-party vendors who assist in app operations (e.g., cloud hosting, analytics) under strict confidentiality agreements
Legal Requirements: When required by law, court order, or governmental authority
Business Transfers: In connection with a merger, acquisition, or sale of assets (users will be notified)
Protection: To protect the rights, property, or safety of our users or others
With Your Consent: When you explicitly authorize us to share specific information

6. Your Privacy Rights

You have the following rights regarding your personal information:

Access: Request a copy of the personal data we hold about you
Correction: Update or correct inaccurate information
Deletion: Request deletion of your account and associated data
Data Portability: Receive your data in a structured, machine-readable format
Opt-Out: Unsubscribe from marketing communications
Withdraw Consent: Withdraw previously given consent for data processing

To exercise these rights, please contact us using the information provided in the Contact section below.

7. Children's Privacy

Our app is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will delete such information.

8. Third-Party Services

Our app may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external services. We encourage you to review their privacy policies before providing any personal information.

Third-Party Services We Use:

Supabase: Database and authentication services
Analytics Providers: To understand app usage and performance
Cloud Storage: For secure video and media storage

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Cookies and Tracking Technologies

We may use cookies, local storage, and similar tracking technologies to enhance your experience, analyze usage patterns, and maintain session information. You can control cookie preferences through your device settings.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

Posting the updated policy in the app
Updating the "Last Updated" date
Sending you a notification (for significant changes)

Your continued use of the app after changes are posted constitutes acceptance of the updated Privacy Policy.

12. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to know what personal information is collected
Right to know if personal information is sold or disclosed
Right to opt-out of the sale of personal information
Right to deletion of personal information
Right to non-discrimination for exercising CCPA rights

13. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectification, erasure, restriction of processing, data portability, and the right to object to processing.